Contact information

CONTACT INFORMATION

At Aura Shop, we are committed to providing friendly and helpful customer service.

If you have questions about an order, product, shipping, returns, or any other matter related to your purchase, please contact us using the information below.

Customer Service Email:
support@aurashopstore.com

Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.

Please include your order number when contacting us about an existing order so we can assist you as quickly as possible.

Aura Shop
United States